Privacy Policy
Privacy Policy
Last Updated: February 2026 This Privacy Policy explains how Contact Sportz (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you visit our website (“Website”), make a purchase, or interact with us. By using our Website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
When you:
Create an account
Place an order
Subscribe to our newsletter
Contact customer support
Participate in promotions or surveys
We may collect:
Full name
Billing and shipping address
Email address
Telephone number
Payment information
Order history
Account login credentials
Social media handles (if provided)
B. Payment Information
Payments are processed through secure third-party payment gateways.
We do not store full credit or debit card numbers on our servers. Payment processors may collect:
Card details
Billing address
Transaction amount
Payment authentication data
All transactions are encrypted using secure technology (SSL).
C. Automatically Collected Information
When you visit our Website, we may automatically collect:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referral source
This data is collected using cookies and analytics tools.
D. Marketing & Communication Data
If you opt in to receive marketing communications, we may collect:
Email engagement (opens, clicks)
Purchase behavior
Product preferences
s.
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Deliver products
Manage returns and refunds
Improve our Website performance
Personalize your shopping experience
Send order confirmations and updates
Send marketing communications (if you opt in)
Prevent fraud and ensure security
Comply with legal obligations
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Legal Basis for Processing (Where Applicable)
Depending on your location, we process personal data based on:
Contractual necessity (processing your order)
Legal obligations
Legitimate business interests
Your consent (for marketing communications)
Sharing Your Information
We may share your information with:
A. Service Providers
Including:
Payment processors
Shipping and courier services
Website hosting providers
Email marketing platforms
Analytics providers
These providers only access data necessary to perform their services.
B. Legal Requirements
We may disclose information if required by law or to:
Protect our rights
Prevent fraud
Comply with court orders or regulatory authorities
C. Business Transfers
If Contact Sportz is involved in a merger, acquisition, or sale, personal data may be transferred as part of that transaction.
International Data Transfers
If you access our Website from outside Jamaica, your information may be transferred to and processed in countries where our service providers operate. We ensure appropriate safeguards are in place where required by law.
Your Rights
We retain personal data only as long as necessary to:
Fulfill orders
Maintain business records
Comply with tax and accounting obligations
Resolve disputes
Enforce agreements
When no longer required, data is securely deleted or anonymized.
Data Retention
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Withdraw marketing consent
Request data portability
Object to certain processing activities
To exercise these rights, contact us using the details below.
Marketing Communications
You may opt out of marketing emails at any time by:
Clicking “Unsubscribe” in any marketing email
Contacting customer support
Opting out does not affect transactional communications (e.g., order confirmations).
Cookies & Tracking Technologies
We use cookies to:
Operate the Website
Analyze traffic
Personalize content
Deliver targeted advertising
For more information, please review our Cookie Policy.
Security Measures
We implement appropriate technical and organizational measures to protect personal data, including:
SSL encryption
Secure hosting environments
Access control systems
Fraud monitoring systems
However, no online system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact Information
If you have questions regarding this Privacy Policy or your personal data, please contact:
Contact Sportz
275 Spanish Town Road, Kingston 12, Jamaica, W.I
Email: info@contactsports.com
Phone: 1876-875-8896
